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Thread: Big problems after updating Flash

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DorinDXN

Posts: 2853
Location: Timisoara, Romania
Registered: 14 Nov 2006
Big problems after updating Flash
Posted: 18 Jun 2010 at 8:58 GMT
updated: 18 Jun 2010 at 9:10 GMT
Hi all after updating the Flash player from Adobe I encountered two big problems
1) the old tours made with TW doesn't work anymore the progress barr stops after , say, 30%
www.europhoto.ro/PopasulDinDeal/vtour.html

2) the fullscreen in live panoramas is odd, i.e. kind of low quality you can look in the bottom/right corner how the yellow text with date-time stamp is kind of broken in fullscreen
www.livepanoramas.com/event/Rembrandt/

I need some confirmation

It happens with the latest 10.1.53.64

there are no problems with the old 10.0.x.x versions
I have an important event today to cover (starting at around 16.30 GMT) and don't like to made changes in the software couple of hours before the event sad

Update: from some feedback I already received seems that the problem 2 is not all the time, deppends somehow of the graphic card.

Dorin
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Guest
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 9:18 GMT
updated: 14 Mar 2011 at 16:13 GMT
#1 not loading.
#2 is ok on my end.

Setup:
PC+XP+FF3.6.3+F10.1
DorinDXN

Posts: 2853
Location: Timisoara, Romania
Registered: 14 Nov 2006
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 9:34 GMT
updated: 18 Jun 2010 at 10:00 GMT
Thank you Trausti for the very quick answer, also thanks to Smooth who responded me on easypano forum.

I found an workaround for #2 but isn't the kind which can be passed to the vsitors, of course.
If I open the #2 and click on fullscreen the image is low quality, then if I open the settings in flash context menu I uncheck the hardware accel go back in the pano and switch to fullscreen then again open the menu and check the hradware accel back seems to to display ok until the next pano when again is bad..so on
sad

Dorin
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mr vr

Posts: 99
Location: Ireland
Registered: 18 Sep 2008
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 9:41 GMT
I just upadted from 10.0 to 10.1 to test it out.

My first experience was how much quicker 10.1 seems to be? maybe just me, but panos are running a lot smoother whan you have multiple flash open.

OK, to the problem is hand:

1 - Yes, for me on 10.0 it loaded, after installation of 10.1 it loads to around 25% then halts.

2 - I can't get it to load at all, I think I just got bored of it loading, I get to 15/30 or so and gave up waiting. BUT, certain graphics cards have always had problems with flash full screen, it is not a new problem. The only answer is often to turn hardware ac off, but as you pointed out you can't tell all your visitors to do this!

Often the only answer is to wait until the graphics drivers are updated.
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mediavets

Posts: 1980
Location: Isleham, Cambs., United Kingdom
Registered: 8 Feb 2008
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 11:02 GMT
updated: 18 Jun 2010 at 11:21 GMT
Windows XP 32-bit with SP3 and Nvidia Geforce 8800GTS 320MB.

Flash 10.0.45.2
#1 - Didn't finish loading but almost complete on loading bar on first two attempts, then loaded OK on a later attempt.
#2 - Looks OK.

Flash 10.1.53.64
#1 - Fails to load with loading bar stopped at say 10-15%.
#2 - Yellow text seems to be OK.

Andrew
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mr vr

Posts: 99
Location: Ireland
Registered: 18 Sep 2008
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 11:10 GMT
Come to think of it, i've always had problems with certain TW tours (or other dated platforms)that only load a certain part of the tour?

My machine is Vista, Geforce nvidia card.
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Peter Farrington

Posts: 113
Location: Lowestoft, United Kingdom
Registered: 3 Jun 2010
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 11:17 GMT
On an 'older' Pentium 4 set-up:

System: Win XP 32 bit SP3
Video: Intel 82845G/GL/GE/PE/GV
Flash ver: 10.1.53.64

No 1: not loading at all above estimated 10%
No 2: looks fine
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DorinDXN

Posts: 2853
Location: Timisoara, Romania
Registered: 14 Nov 2006
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 12:01 GMT
Thank you all!
Seems that the #2 is machine and flash version related, and #1 is only flash version related.
Maybe the future minor update from Flash to solve both, or maybe I'll receive from easypano some guidances or a patch for the TW 3.0 pro I'm using and then to re-publish the old tours again.

Dorin
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photo41

Posts: 245
Location: Timisoara, Romania
Registered: 14 Dec 2007
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 15:48 GMT
right on the following configurations

windows xp + sp3 + flash 10.1...
won't work

mac os Leopard + flash 10.0....
works like charmed

ubuntu 10....
flash 10.1...
doesn't work

sad
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DorinDXN

Posts: 2853
Location: Timisoara, Romania
Registered: 14 Nov 2006
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 16:01 GMT
updated: 18 Jun 2010 at 16:02 GMT
Thank you Valentin, seems that is the new update of Flash causing the trouble, but not pretty sure if the future update will fix it, as, according with Smooth's investigations, the tours made with TW5 works ok, only the ones made with TW3 doesn't work.

Dorin
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Vilmer

Posts: 451
Location: Argentina
Registered: 23 May 2007
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 16:05 GMT
You should not have to re make your old tours because of an update of flash, it should be backwards compatible. Especially for a minor update like 10.0 > 10.1. It seems Adobe screwed up.
I also had to uninstall flash 10 before I could install 10.1, updating flash has been an issue for a long time.
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mediavets

Posts: 1980
Location: Isleham, Cambs., United Kingdom
Registered: 8 Feb 2008
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 17:21 GMT

Vilmer said:

I also had to uninstall flash 10 before I could install 10.1, updating flash has been an issue for a long time.

So did I - never had to do that before.

Andrew
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Guest
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 18:02 GMT
updated: 14 Mar 2011 at 16:13 GMT
Without going into boring details... the current version of Flash should never have gone out of beta in it's current state.

It is severely damaged... one could almost suspect Steve Jobs having bought some of the Adobe developers to sabotage Flash... just for his own amusement.
DennisS

Posts: 1292
Location: Los Anglels, United States
Registered: 1 Sep 2007
Re: Big problems after updating Flash
Posted: 18 Jun 2010 at 20:07 GMT
#1 does not load. #2 looks fine.

I am getting lock ups and bad behavior from other flash based apps on other web sites. Looks like the problem goes beyond tours.
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Gary Davies

Posts: 70
Location: Portsmouth, Hampshire, United Kingdom
Registered: 1 May 2009
Re: Big problems after updating Flash
Posted: 19 Jun 2010 at 10:16 GMT
I have a MacBook Pro running Leopard 10.5.8. Adobe Flash doesn't work at all. It says that it's installed but it's not in the applications list.
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